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A comment on Build tools around workflows, not workflows around tools. Parent comment

Re:Build tools around workflows, not workflows around tools by tootie on Saturday August 22, 2020 @12:46PM (#24245338)
It's more true now than it used to be. A lot of business software in the early days was an attempt to directly replicate paper business process on a screen. Enterprise software was sold as being low friction and not requiring users to learn anything new. And it was built by developers who started with a data model and then build screens to match.

I think we've finally tipped to the point that business processes are designed as digital first. The current gen is also following much more user-centered design.

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Re:Build tools around workflows, not workflows around tools by cratermoon on Saturday August 22, 2020 @03:15PM (#24246503)
You're absolutely correct: business processes are changing rapidly in a way that they haven't since the assembly line and Taylorism. We've had decades now of users and companies "paving the cartpath" by replicating paper on screen and learning what translates, what doesn't translate, and how to evolve. The workflows and the tools are evolving together now through a feeback loop, and that's a good thing. Consider order fulfillment and shipping for small to medium businesses today compared to the era before FedEx and eCommerce.
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