I guess I'll share my experience with your service so as to not leave a wrong impression.
A few months back my uncle came over from another state. While he was here, I wrote a chat bot that could have games loaded into it. When I finished coding up the bot I began making game files for it. The games are basically lists of questions and answers that the bot uses to generate Q&A games. When my uncle told me that people actually liked the games I decided I would start selling them.
Selling bots or files for bots might sound a little silly to a tech audience, but it isn't. The chat platform on which the bot ran was fairly niche. It isn't like IRC where thousands of open source projects make proprietary bots a little ridiculous. That said, I wasn't expecting to make much money so file selling services which charged a monthly-fee were non-starters.
So I started searching for a site that offered the sort of service I was looking for. At first I didn't find anything that met my need. However, most of the sites I did find had gorgeous designs. I realize this is a bit unfair, but those sites shaped my idea of what a quality file-selling service looked like. When I finally found your site I was taken aback by its design (though this seems to be improving). I think I also fell into a reverse halo effect in which I assumed other bad traits because the site didn't meet my visual expectations.