Re:Why a Slack Backlash Is Inevitable
by paxys on Thursday August 20, 2020 @09:30PM
(#24231015)
Frustrating, but I agree with Slack here. It isn't their job to police the behavior of your coworkers. Maybe try talking to the person directly? Or their boss? Or HR?
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If they give me the option to mute someone (or in this case, something), that's not Slack policing anything. It's simply them enabling me to mute distractions. As I mentioned too, most of the others see no problem with the bot. They actually enjoy it. So muting it for myself would be preferable.
If Slack allowed me to ignore others, then I would be accountable for missing any important messages. I am okay with having that responsibility.
Re:Why a Slack Backlash Is Inevitable
by Falkon1313 on Friday August 21, 2020 @12:14AM
(#24231900)
They don't need to police anyone. It would be you deciding who/what you choose to mute. They give you the ability to mute channels, but not to mute bots. It should be something they could add.
My company's approach is just that bot posts go in their own dedicated channels that anyone can mute or watch as they see fit. That works ok for us. But it doesn't give someone that option in a company that allows bot posts in any channel.
I'm pretty sure you can mute bots, since they are just like any other user (right click on bot DM -> mute conversation). Or you can mute/leave the channel itself. You can also hide images/GIFs posted in channels by default.
Neither of the options you describe mutes the bot when posting in a channel, which was the feature asked about.
This is a basic feature of every other communication platform.
Blocking people within your own company is just adding dysfunction to the company. If it gets to that point where someone is justifiably blocked by someone else (harassment, etc) HR should get involved and someone should be fired.