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A comment on An example of how brands build fake reviews on Amazon. Parent comment

Re:An example of how brands build fake reviews on Amazon by corty on Tuesday August 18, 2020 @08:35AM (#24197854)
Maybe. But a vendor not getting rid of such fake negatives (which is said to be easily possible) is at least a bad sign of apathy and neglect from the vendor.

And since not buying is the safer choice anyways, the existence of fake negatives isn't that much of a problem.

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Re:An example of how brands build fake reviews on Amazon by sukilot on Wednesday August 19, 2020 @11:43PM (#24219667)
You prefer vendors who manipulate reviews over ones who focus on the product and service?
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Re:An example of how brands build fake reviews on Amazon by corty on Thursday August 20, 2020 @07:39AM (#24222192)
I do prefer a vendor who gets rid of obvious fake reviews. As always, I can only hope they leave the legitimate ones alone. But in general, a vendor should at least read and handle reviews, leading immediately to a better product and service. Reviews are the simplest way for a customer to provide feedback. And some review hygiene, removing the fake ones, is also part of customer service, enabling the customer to get an objective impression.
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