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Re:Next-Generation IBM POWER10 Processor by ijidak on Monday August 17, 2020 @01:16PM (#24189295)
I've begun to think having to "contact sales" is an anti-pattern that actually hurts gross sales in the long-run.

I've recently tried to engage with EventMobi, a company that supports virtual events.

I'm ready to spend thousands if necessary.

However:

#1: There is no way to just sign up, which is off-putting.

#2: Requesting a demo just put me in their funnel with canned email messages. And after over a week, I have yet to be contacted by a live human, despite sending emails.

I feel companies leave a lot of money on the table by not having some sort of self-driven onboarding.

Sales reps are humans. They get busy. Forget to call back, etc.

I feel like there should ALWAYS be at least some sort of self-driven flow at the low end. Even if sales are required at the high-end.

Otherwise, it seems, money is always being left on the table.

Re:Next-Generation IBM POWER10 Processor by behringer on Monday August 17, 2020 @06:27PM (#24192983)
The "low" end is often grossly unprofitable (or, frankly, aggravating) to the point of dragging down the product and the support personnel.