Oh, you are totally right, it is spoiled potential. But they've been doing this for so long it is impossible for them to change. Hence the very long and slow slide to the bottom. I'd see the Maffia change their tune before IBM ever will, way too much institutional inertia.
I know some of the IBM story from very close and it takes a certain attitude to even want to work there.
They could be using that to do what AWS does with Graviton2 - cost control their completely integrated stack and make it a competitive advantage. Sell more performance per dollar despite having a non-amd64 architecture. Use it to give everyone more choice and competition. But instead they mostly use it to lock in their old (or new?) enterprise customers. The irony is that these two models could easily coexist, but they don't seem to understand the former and understand the latter very well.
And I can't help but think the latter is a losing model, as my strong impression is that the movement in the enterprise is away from "enterprise hardware", and towards commodity hardware. IBM needs to work on becoming commodity, in my opinion.