So I just renewed my Texas ID online in 5 minutes, slapped my California address on it, and called it a day. The other day I got pulled over and the cop wasn't too happy about it though, said I had to carry my CA id to demonstrate that I'm allowed to drive in California. Silly but whatever.
https://www.dmv.ca.gov/portal/field-office/san-jose-driver-l...
They even have graphs with historical wait times so you can time it for a low point.
But the big key is filling out the paperwork online. That is what gets you the cut in line pass. I passed a 30 minute line with that.
I no longer trust those measurements.
Needing to visit the DMV for whatever paperwork (maybe in-person license renewal), I checked the DMV website. One of the local offices had a very short wait time compared to all of the others (maybe 5 minutes versus 1hr+). I went to the office with the short wait time displayed on the website only to find out they had a ridiculously long line outside the office to get the ticket, which starts the timer. They were gaming the per-customer timer by metering the rate at which customers outside the building could enter the building to get the ticket.
I thought it was both terrible and creative at the same time. Decent example of Goodhart's Law[1].
I did all my paperwork online which gave me the cut in line pass, and I went to a special "License only" DMV. There is one in San Jose, and probably others throughout the state.