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A comment on Gitlab Support is no longer processing MFA resets for free users. Parent comment

Re:Gitlab Support is no longer processing MFA resets for fre... by boring_twenties on Wednesday August 05, 2020 @09:48PM (#24067433)
Crypto exchanges make money off most customers, though, so they can afford to dedicate support staff to recovering people's 2FA.

Does GitLab make any money at all on free users, or are they just a loss leader?

Note that paid GitLab users aren't losing the recovery option, only free ones.

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