It would have been a second home, so centralized fire monitoring and flood sensors would have potentially been useful for us. Things like the panel being hardwired instead of cellular, etc. shouldn't be given out over the phone.

To give them the benefit of the doubt, it's possible that they knew the home was just sold because the previous owner had cancelled the subscription for ADT or something and there was no active protection. And maybe they wouldn't have given out that information if it wasn't marked as such in their system.

Would be an interesting experiment to start calling about random addresses.

And it's cheaper to buy a new TV once in a decade than pay for a security system.

Giving out system information over the phone without verification protects ADT from the “fake ADT sign” problem, or from people under buying systems.

I doubt they’re actually that cynical though.