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Re:How Best Buy saved itself (2019) by williamstein on Thursday July 30, 2020 @07:41PM (#24004050)
They did exactly this to me on a Dell Spectre laptop at the Bellevue Best Buy this year, and it felt very dishonest to me, since the items were clearly 100% identical except for some mysterious tweak to the model description. They also tried to get me to sign up for a credit card for a big discount, then denied the card despite my nearly perfect credit score. Weird experience... I have also found that their price matching is dishonest and inconsistent, and you have to be prepared to just drive to another store or come back another day. That said, I still shop at Best Buy because their website is accurate and usable, and often the demo products in the store actually work.
Re:How Best Buy saved itself (2019) by fermienrico on Thursday July 30, 2020 @07:43PM (#24004058)
Yeah, now you're wary and perhaps won't go there again.

BestBuy needs to watch out. Pissing off customers with sleezy tactics is not the way to go.

Re:How Best Buy saved itself (2019) by sukilot on Thursday July 30, 2020 @09:25PM (#24004695)
Sometimes they actually are different, where the cheaper SKU actually has some shoddier components or a planned obsolescence capacitor configured to wear out faster.