Re:How Best Buy saved itself (2019)
by williamstein on Thursday July 30, 2020 @07:41PM
(#24004050)
They did exactly this to me on a Dell Spectre laptop at the Bellevue Best Buy this year, and it felt very dishonest to me, since the items were clearly 100% identical except for some mysterious tweak to the model description. They also tried to get me to sign up for a credit card for a big discount, then denied the card despite my nearly perfect credit score. Weird experience... I have also found that their price matching is dishonest and inconsistent, and you have to be prepared to just drive to another store or come back another day. That said, I still shop at Best Buy because their website is accurate and usable, and often the demo products in the store actually work.
[ Parent
| on HN ]
Re:How Best Buy saved itself (2019)
by fermienrico on Thursday July 30, 2020 @07:43PM
(#24004058)
Yeah, now you're wary and perhaps won't go there again.
BestBuy needs to watch out. Pissing off customers with sleezy tactics is not the way to go.