I had a G5 imac that I used for over 5 years without every having to reinstall the OS. I finally had to go through the pain of a fresh install when I bought a new imac this past year, but once every 5 or 6 years is fine. I'm still using my first gen macbook pro. I really want to use linux, but I value my time enormously now that I have 2 kids, this means I use macs.
Also, it sounds like there is a discrepancy between how you initially installed Flash, vs. how you're trying to do it now. If you have the Flash repository, it should be a simple update. "Should be," but since it's not, it sounds like you're using a different method now.
If you keep /home on its own partition, re-installing the distro should be trivial (although definitely overkill).
In terms of why the browser can't leave feedback anymore, nor play videos, those are bizarre breakages which makes me think you can't be sure it's not the hardware (perhaps run "dmesg" just to see if there's anything interesting, always do Memtest86+ to make sure you have good RAM).
With regards a different browser, that may yet be what I do.
With regards a reinstall, it's older hardware, so there's every chance a newer version won't run - I've had that happen before.
And I have tested the hardware quite thoroughly - it's fine. Flash breaking is something I'm seeing on several platforms, including my Windows laptop, where Chrome regularly says "Oh look! Flash Crash!" (or something).
I love programming, I just hate computers. I wish I could go back to embedded work. I enjoyed fitting TCP stacks onto new chips with 100 bytes of RAM.
I would assume that's a typo, but then again your description of updating doesn't sound like any recent Linux experience I've had. And you do mention the hardware is too old for a modern distro.
If she was using that version, and the only thing that broke after all this time is Flash then that's pretty good going.
You have to have extraordinary quality control and testing on silent updates like that, and quite frankly, if OSes with a very limited number of variations on hardware can't get it right, how can we expect PC distributions to?
Enter Dependency Hell.
It's still not working, and now several other things are broken. It looks like I'll have to provide a complete re-install, but it's unclear that I can find a version of Linux that still works on the hardware.
I hate system administration, and more and more I'm forced to tinker with machines.
Rhetorical Question: Why can't they "Just Work" ?
I'm seriously considering moving to a Mac and trying to get everything I want working there. Joy. Another month of tinkering instead of producing.