The trauma of Facebook’s content moderators

Re:The trauma of Facebook’s content moderators by throwaway0a5e on Wednesday July 22, 2020 @01:37PM (#23919489)

>Do you want "insane and unhealthy" people who voluntarily look at horrifying stuff deciding whether that stuff should be allowed on the platform, though?

These kinds of bottom of the barrel places of employment tend to have their policies and procedures tuned to make sure employees do things the way the company wants them done. That's just the nature of doing an unskilled, non-laborious job for a BigCo. There will be automatic spot checks, audits, reviews, etc. It is no different than the cube farm on the next floor where they review images of documents that AI systems have flagged as possibly fraudulent. Such systems are likely in place already for their current moderators.

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Re:The trauma of Facebook’s content moderators by ceejayoz on Wednesday July 22, 2020 @01:50PM (#23919649)

> These kinds of bottom of the barrel places of employment tend to have their policies and procedures tuned to make sure employees do things the way the company wants them done.

Yes, but their hiring pool tends to be "everyone".

Those procedures might not work as well if your hiring pool is explicitly confined to "the people who watch ISIS torture videos for fun". I suspect standard policies and procedures include "fire the people who get off on this stuff".

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