Any time I read something like this, the safe assumption is that this is how they’re telling their investors that the problem wasn’t a couple of recent business school grads trying to get rich quick parachuting into a business they don’t understand:

“[we] knew that the USPS would not be able to work out its own problems, so perhaps naively, we hoped to partner with USPS to provide an alternative to the physical delivery of postal mail to a subset of users, hoping this would spur further innovation and cost savings.”