Re:The Adjacent User Theory
by throwaway744678 on Tuesday July 21, 2020 @09:56AM
(#23906804)
Nice work on that 'sign-up for my newsletter', fullscreen, non-closable modal screen that pops up after reading a few paragraphs! Nice way to capture your adjacent users and convert them to whatever-core-something-engaged power customer.
[ Parent
| on HN ]
Customers have been immunized to full screen modal dialogs, don't read them and close immediately, this represents obstacle to subscribe to their newsletter. In order to remove that obstacle, they bravely decided to remove close button, so that potential customers have no other way than "The Right Way", are not distracted by close buttons anymore and can successfully subscribe to their newsletter, which helps with growth and widens funnels (that's good, right?).
Oh good, I thought there was something wrong with my browser that was hiding a close button. That's a very strange design decision.