It's not about the apology, I think. It's about the fact that in order to issue am apology, the thing you are apologizing for must be out of the ordinary.

Call Trans could issue an apology and it wouldn't help. Because they would just have a daily apology log filled to the brim.

> At least they feel bad and apologized. Caltrain leaves early 20+ secs all the time and they cared less.

How confident are you that your clock wasn't 20 seconds slow?

https://www.electro-tech-online.com/threads/cell-phone-clock...

> I have a company where everyone has a phone that used the same calender program, same service, same type of phone, etc. At 8:50 and again at 9:00 every phone will ding to announce 9:00 meeting. There is no 0.01 second syncing of the phones. The time might be exactly the same but the "dings" happens over 30 seconds. Then one phone might be a good minute or more off. (usually mine) There are many times where the dings are within 5 seconds.

Easy enough to visit https://time.is/

My phone is within a second.