> I should have known; ten years earlier I was an officer of my homeowners association, and it was the same thing, but face-to-face.

I think this is a big part of it; it's not intrinsic to the technology, but the techology is a magnifier and accelerant for everything that humans do.

The operators of social networks are dishonest in claiming credit for the benefits while disclaiming responsibility for the fact that they've also accelerated the harms.