They redesigned it, in what is apparently an attempt to make the software more usable from a mobile phone. So (on a laptop), less stuff appears on the screen at once. This was billed, as usual, as an "improvement".
Also -- and quite frankly, this is ridiculous -- when I need to merge two sections of my course, I need to ask IT to do it for me. (Example: a big calculus lecture, which is broken up into multiple TA sections that have different course numbers.) It used to be that I could just do it myself, no problem. Then the option silently went away. I was informed that we used a plug-in (??) made by a third-party vendor (????) that enabled individual instructors to merge sections, but the third-party vendor went out of business and so this is no longer possible.
Makes me speculate that the codebase is a giant pile of spaghetti.
I guess I can't blame him too much. That is exactly what Providence Equity brought him in to do.
But if I were CEO of a big company one day, I'd definitely want to interact with the rank-and-file the same way Bill interacted with me.
I suppose I could just have been subject to his charm and I suppose this could be a ridiculous heuristic, but I definitely have a lot more confidence in a company (and its software) when the CEO drives a practical car and is kind to the interns. Hope Blackboard gets better under him just because it’s so deeply engrained in educational institutions.