Re:A terrible, horrible, no-good, very bad day at Slack
by pradn on Tuesday July 07, 2020 @11:05PM
(#23766523)
The internal Google postmortem format does require a 1-2 sentence summary. Absolutely vital for being able to learn from mistakes. No one is going to parse walls of text when browsing through post-mortems.
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Re:A terrible, horrible, no-good, very bad day at Slack
by antoinealb on Wednesday July 08, 2020 @06:32PM
(#23774933)
Here is an example of such a postmortem format if people wonder: https://landing.google.com/sre/sre-book/chapters/postmortem/