Re:How we got our AWS bill to around 2% of revenue
by bondant on Sunday June 28, 2020 @04:00PM
(#23671604)
>Hetzner also charges to do things like replace failed drives
Are you sure?
If I look at the AX dedicated server page, I can read that the basic support is free:
"Basic support includes the free replacement of defective hardware and the renewed loading of the basic system (in so far as a disk image system can be loaded)."
Re:How we got our AWS bill to around 2% of revenue
by snuxoll on Friday July 03, 2020 @03:40PM
(#23726835)
They’ll replace the drive for free - but likely with another used disk with quite some hours of runtime under its belt. If you want a new disk you need to pony up most of the time.
Are you sure? If I look at the AX dedicated server page, I can read that the basic support is free:
"Basic support includes the free replacement of defective hardware and the renewed loading of the basic system (in so far as a disk image system can be loaded)."