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Re:My story with App Review by bradgessler on Saturday June 20, 2020 @10:00PM (#23589099)
They would have recourse; it’s called a chargeback. If you pay with a credit card and a merchant rips you off or does something devious with your payments, you dispute the charge with your bank. It’s a huge pain for a merchant to deal with chargebacks, so this really wouldn’t be a real problem.

That overhead costs the business and the consumer about 2% in fees compared to Apple’s 30%.

I honestly don’t understand how or why anybody is defending Apple’s 30% cut for all cases. Businesses will just mark up the price of their product and pass the costs on to the consumer. The only party that wins is Apple, so I guess if you own $AAPL you’d defend the cut.

Re:My story with App Review by nodamage on Sunday June 21, 2020 @12:49AM (#23589864)
If you pay with a credit card. And the merchant can dispute your dispute. And it would be pretty annoying to have to file a chargeback every time you needed a refund. Last time I did it, I had to fill out a bunch of paperwork and send it to my credit card company.

> I honestly don’t understand how or why anybody is defending Apple’s 30% cut for all cases.

I'm not. I think 30% is overly high. But simultaneously I don't find the original complaint all that convincing.

Re:My story with App Review by bradgessler on Monday June 22, 2020 @06:31PM (#23607693)
At least disputing it is an option. Apple’s terms don’t really allow for disputing; “ALL SALES ARE FINAL”.

I bank with Chase, who makes disputing a charge take a few minutes from their website.

Re:My story with App Review by nodamage on Monday June 22, 2020 @11:12PM (#23609563)
As I said in my other comment, disputes are meant for unauthorized charges. If you actually purchased and received a product and you wanted a refund just because you didn't like it, you might not actually win a dispute under those circumstances.

> Apple’s terms don’t really allow for disputing; “ALL SALES ARE FINAL”.

Disputing would be unnecessary under the scenario Apple suggested because there would be a free trial.

Re:My story with App Review by bradgessler on Wednesday June 24, 2020 @12:54PM (#23630548)
It’s easy to dispute in earnest that the app didn’t deliver the functionality it claimed to deliver on the description.

Apple doesn’t offer free trials for non-subscription purchases.

Re:My story with App Review by nodamage on Thursday June 25, 2020 @07:05PM (#23646800)
> It’s easy to dispute in earnest that the app didn’t deliver the functionality it claimed to deliver on the description.

Now you're no longer talking about a money back guarantee. Come on, the idea that a credit card chargeback is a valid alternative to having a free trial is ridiculous.

> Apple doesn’t offer free trials for non-subscription purchases.

Wrong.

Non-subscription apps may offer a free time-based trial period before presenting a full unlock option by setting up a Non-Consumable IAP item at Price Tier 0 that follows the naming convention: “XX-day Trial.”

Re:My story with App Review by nodamage on Sunday June 21, 2020 @08:36AM (#23591688)
Also, the dispute process is intended for fraudulent/unauthorized charges. You might not actually win a dispute if you purchased a product, it was delivered to you, and you wanted a refund just because you ended up not liking it.
Re:My story with App Review by em-bee on Sunday June 21, 2020 @01:21AM (#23590027)
and if apple is handling the payments, they could handle the payback offer too. there is no reason that apple could not support different kinds of payment models if they wanted to
Re:My story with App Review by oauea on Sunday June 21, 2020 @11:01AM (#23592361)
> I honestly don’t understand how or why anybody is defending Apple’s 30% cut

Stockholm syndrome by Apple developers and users.