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Re:Mozilla VPN by josefresco on Friday June 19, 2020 @10:24AM (#23574812)
Yes, if you need an immediate response. It also helps you push through "level 1" support much faster than a traditional ticketing/email system.
Re:Mozilla VPN by folmar on Friday June 19, 2020 @12:43PM (#23576155)
If the ticketing system is sane not so much. Obviusly this is always troublesome with the big players.