That's true for hardware that's actually "in the cloud" (aka at an AWS data center) where a hardware failure simply results in your workload automatically shifting to other hardware. But if a Snowcone breaks on you, it still certainly is your problem, because you're the one that now has a physical brick in your office and you need to find a replacement hardware for whatever you were previously using Snowcone for.

My bad. I didn’t actually read the article!