The fact that she was standing on the customer side of the counter would probably be a bigger factor than her gender.
It's not easy to say "sorry i was racist to you" and then briefly go on to talk about how you think their offer is bad and proposr something less (is it your racism again? ). It's a two way street is what I am saying, most people would see an apology as a weakness they can exploit.
> Rule #1 of negotiation is never negotiate from a position if weakness. As the original comment suggests, this is indeed fragility, you feep weak for being wrong and you would feel a lot weaker if you said it out loud.
In my comment, I said that an apology would have been the proper resolution:
> In this type of situation, the empathetic resolution would be to apologize for causing the victim's embarrassment, which most likely exceeds your own.
And frankly, since you have called me a "radical" and a "commie" (https://news.ycombinator.com/item?id=23544865) because I had made two comments stating that an apology would be the correct approach in the situation, your perception of the Overton window needs some serious adjustment.
In this type of situation, the empathetic resolution would be to apologize for causing the victim's embarrassment, which most likely exceeds your own.