Re:Ask HN: Do you have established business processes?
by rogerkirkness on Saturday June 13, 2020 @07:24PM
(#23513728)
I think the key is to document but not enforce unless it's really clear over time that enforcing leads to better quality. Strong documentation, loosely observed.
1. About 10% of our processes were defined and documented
2. Most of the time however they were not enforces
3. I think, like most things in life, there is a healthy balance between the two extremes. I think major functions like deployments, SDLC, incident management, and project life-cycles, should be documented but the auxiliary things should have lots of freedom. I think that regardless of the amount of established processes, a startup should be able and willing to adjust them as soon as a better process is established.