https://www.thestar.com/news/insight/2016/01/16/when-us-air-...
I don't know that it's "pretty famous", as I find only a few references to it (the book I mentioned, the article you mentioned, and a few other references).
I worked in biology for a long time and work with ML datasets that make money based on statistical analysis of people properties and the idea that "no one is average" is technically correct and also completely missing the point of scientific analysis (I definitely acknowledge that science doesn't do a good job with personalization).
I'm sorry you haven't heard of it but it's fairly well known.
Here's it on QI: https://www.youtube.com/watch?v=Ch9UuMFwzCE
They had an assortment of very expensive mannequins rigged up with a multitude of sensors to determine strain or torsional effects that were used to determine whether the ejection was "survivable." I believe the certification process included the smallest possible dummy that could survive the seat ejection, and the largest that would fit.
Too small and the seat couldn't be rigged with enough ballast to prevent the acceleration of the ejection motor from crushing the pilot's spine. Too large and the seat wouldn't clear the tail or other aircraft structures. If I understand it correctly, the seats are configured to the pilot for this reason.
It's absolutely true that designing around averages is not how ejection seats are constructed or, for that matter, tested.
"no-one is average" is more than technically correct. If your scientific analysis is missing this key point about humans, then it's basically worthless because it doesn't apply to real humans. This is what the US Air Force found: you have to personalise. You can never apply a generic result to an individual and have a good outcome.
Using the average sometimes works, some times doesn't. Number of arms an average person has is less than 2.
Definitely check out the fighter jet seat problem.
I am unaware of any fighter jet seat problem. If you use the average, you're actually pretty likely (depending on the shape of the distribution, which in the case of phenotypes like body size, are normally distributed when broken down by gender) to find the size that accomodates the most people (you could also consider using the median, or the most populated class, or add a few adjustable parts).
Science hasn't reached the point where it can create truly personalized models that account for your genetics, personal feelings, and other details about your setup. It would be nice if we had that kind of ability, but the data isn't there (either the quality or quantity of the data). however, it's generally understood that these sorts of studies provide useful evidence for people who are making policy for large numbers of people.
Also, what you did at home wasn't an experiment (did you use positive and negative controls and blinding), it was just a measurement of your personal preferences. Again, not trying to deny your personal experience, but a good scientific study does trump your actual experience, when applied to the population at large.