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Re:IBM Cloud was down, as well as their status page by Xenoamorphous on Tuesday June 09, 2020 @08:00PM (#23472390)
If we speak specifically about IBM Cloud vs AWS, we use the Natural Language Understanding API in IBM Cloud and as far as I know the equivalent AWS offering, Comprehend, doesn't provide named entity disambiguation nor links to knowledge graphs (IBM links to DBpedia).

MS and Google do provide those features though.

Re:IBM Cloud was down, as well as their status page by dsmcr on Wednesday June 10, 2020 @12:43AM (#23474005)
Unfortunately, that API changes regularly and often in undocumented ways that causes breakages for customers. Its really a lot of fun to deal with when suddenly a bunch of automation breaks and it turns out an unannounced push fundamentally re-writes foundational API calls.