I ran a 99Designs contest for a logo, and the winner of that also had some experience doing packaging design, so I used her: https://99designs.com/profiles/bettymar.

I just thought she really captured the feel I was looking for - it's an upscale product, but it's for dogs so I still wanted it to feel fun.

Very cool! I really like seeing you respond to all the questions in the thread. It's giving me a really eye-opening view into the nuts and bolts of bootstrapping a physical product company. Thank you so much for going into detail!

Thanks! I spent 10 years as a PM in enterprise SaaS, and my favorite part was always talking to our brick and mortar small business customers. Maybe it's just a grass is greener thing, but doing something with a tangible product has always just seemed so cool to me.

How about for a printer? Packaging manufacturing is complex

Maybe I just got lucky then... I just Googled "mailer box printing" or something like that, found a few sites and picked this one based on price: https://www.uprinting.com/.

The designer gave me image files that were formatted correctly, so I just sent them in and had boxes at my door a few days later. They look great: https://www.instagram.com/p/B-srBIsJgND/