>Perhaps there's an auto manufacturer or two that got it right. However, I've never driven a car with physical buttons that got it wrong.

You gotta give it some time, because modern physical control interfaces in cars had over half a decade to evolve to reach this point. With regard to touchscreen interfaces in cars, it simply feels like those are still stuck somewhere in the pre-iPhone era of touchscreen interfaces for phones in terms of usability compared to physical controls.