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Re:People think they're calling restaurants directly but Gru... by tomc1985 on Wednesday June 03, 2020 @01:26AM (#23400112)
Credit card, I pay when I pick the food up?
Re:People think they're calling restaurants directly but Gru... by chrisseaton on Wednesday June 03, 2020 @05:26AM (#23401554)
What does the restaurant do if you or other people ordering over the phone don’t show up to pay?
Re:People think they're calling restaurants directly but Gru... by tomc1985 on Wednesday June 03, 2020 @12:05PM (#23404986)
Eat the loss, I guess. Not sure what they could do besides asking for card over the phone (of which I am glad they dont)

It must not be a problem because nobody asks me for payment info over the phone, whether its my first or 50th order to them

Re:People think they're calling restaurants directly but Gru... by chrisseaton on Wednesday June 03, 2020 @12:50PM (#23405572)
> Not sure what they could do besides asking for card over the phone

They could use a website or an app and accept secure payments there - that was the whole point of this thread from the start.

Re:People think they're calling restaurants directly but Gru... by tomc1985 on Wednesday June 03, 2020 @07:56PM (#23410610)
My whole point is not everything needs an app. Phoning in to-go orders is one of those things that I would rather interact with a human with. There are too many ways automated ordering goes wrong and exactly 0 ways to fix it.
Re:People think they're calling restaurants directly but Gru... by colejohnson66 on Wednesday June 03, 2020 @03:55PM (#23407911)
Same thing pizza places have done before apps: call back the number to remind them, and if they still don’t come, just eat the cost (and possible the food too).