Re:I was blackmailed – any YouTuber could be next
by Dylan16807 on Tuesday May 26, 2020 @10:28PM
(#23318789)
The reality is that watching all the videos all the way through is an extreme strawman of the actual amount they would need to do to have competent moderation, and yet even that strawman is within their budget!
Even watching every video that hits 1000 views would be a huge overkill, and that would already cut your budget by a factor of multiple thousands.
From google's perspective, none of these blackmail or customer support issue is an actual issue, because you, the customer, is gonna use google's services regardless. The business case for paying support personnel is non-existent. Even if you're a paying customer, the overhead of hiring more personnel is not an effective use of capital - better spent on R&D and other scalable revenue generating options.
It sucks. But that's the reality.