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Re:AWS services explained in one line each by ken on Tuesday May 26, 2020 @01:34PM (#23314040)
We were in no way one of "their biggest accounts". We were a couple guys in a cramped office over a mattress store, with a production service so small we could have run it from my old laptop. I guarantee it cost them at least 10x more to send those consultants over to us than we spent on AWS in a year, even before the optimizations they pointed out.
Re:AWS services explained in one line each by rainyMammoth on Tuesday May 26, 2020 @01:54PM (#23314281)
But here you are, letting us know that they have been wonderful sending consultants.

It's part PR, part long term customer acquisition

Re:AWS services explained in one line each by biohax2015 on Tuesday May 26, 2020 @03:09PM (#23315222)
Maybe, just maybe it’s a good product with good customer service? And the reason it costs so much is because you get what you pay for?
Re:AWS services explained in one line each by maigret on Wednesday May 27, 2020 @03:43AM (#23320473)
Yes it is, but the gp is also right that it is part of a well calculated and proven way of keep existing customers and getting new ones. $$$ is the reason they do that, else this would not exist.
Re:AWS services explained in one line each by 1MoreThing on Tuesday May 26, 2020 @03:10PM (#23315226)
Exactly. It's about developer lifetime value, not single customers.