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Re:Netflix stops charging customers who never watch by KMnO4 on Saturday May 23, 2020 @08:30AM (#23282388)
That’s the problem with credit cards. Once they have your number, it’s very difficult to “stop paying”.
Re:Netflix stops charging customers who never watch by war1025 on Saturday May 23, 2020 @09:59AM (#23282986)
Do people really have the same credit card number for that long? I feel like every year I end up with a new card for one reason or another and suddenly I have to track down all the places that can no longer process my payments.

I learned that you can request a replacement card with the same number, which I was initially very excited about. But when you get the new card it has a different expiration date, so it still needs to be updated most places.

Re:Netflix stops charging customers who never watch by kevinmchugh on Saturday May 23, 2020 @10:21AM (#23283151)
There's a process for some card providers by which merchants can automatically update their card details for recurring purchases. Visa calls it Account Updater and at least Braintree has had support for it for over a decade.
Re:Netflix stops charging customers who never watch by war1025 on Saturday May 23, 2020 @10:45AM (#23283365)
Well that would be super convenient for me. At this point I'm just slowly transitioning to always using my checking account number directly for payment since that is stable.
Re:Netflix stops charging customers who never watch by Tagbert on Saturday May 23, 2020 @10:13PM (#23288510)
The risk with that is you have no ability to contest a charge. With a credit card, you can contest and the card issuer will do a chargeback to return the funds.
Re:Netflix stops charging customers who never watch by hnick on Sunday May 24, 2020 @08:41AM (#23291096)
Netflix US charged our new Citibank credit card at least 3 times based on a fraudulent purchase (somehow someone had made a Netflix account with our credit card number).

On top of that it wasn't even activated because we'd stopped using Citibank to simplify our accounting and just hadn't cancelled entirely yet. Backdoors exist apparently for recurring charges that roll over onto new cards for "customer convenience" because you wouldn't want to miss your bills and lose access to Netflix.

Re:Netflix stops charging customers who never watch by perl4ever on Saturday May 23, 2020 @11:50AM (#23283906)
In my (recent) experience, periodic charges are automatically applied to a new card, even if it has a new number. For your convenience, if you forgot to update your payment info...
Re:Netflix stops charging customers who never watch by war1025 on Saturday May 23, 2020 @12:27PM (#23284239)
Well I guess maybe I don't need to worry about it as much then. You'd think companies would do a better job informing people of that.
Re:Netflix stops charging customers who never watch by perl4ever on Saturday May 23, 2020 @08:56PM (#23288128)
I think it's one of those things that doesn't necessarily happen when you want it to, but happens when you don't.
Re:Netflix stops charging customers who never watch by Nursie on Sunday May 24, 2020 @01:08PM (#23292889)
> it’s very difficult to “stop paying”.

"Hi, these are unauthorised, fraudulent transactions, please revert them and block future charges from that merchant"

That's all it takes with Amex and most others AFAICT.

Re:Netflix stops charging customers who never watch by t0mas88 on Thursday May 28, 2020 @05:52PM (#23343205)
Amex is particularly good at these things. Not in the last place because they have actual humans answering the phone and fixing things. On the other hand, their fees are much higher than the others so you're paying for it as well.
Re:Netflix stops charging customers who never watch by Chris2048 on Sunday May 24, 2020 @11:02AM (#23291969)
If you can charge-back, it will damage their credit each time.