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Re:A Google Cloud support engineer solves a tough DNS case by asmosoinio on Wednesday May 20, 2020 @12:31AM (#23243313)
That is quite the story! Sounds like a very large amount of resources spent on that case.

What was your companys role? Backup services/devices?

Re:A Google Cloud support engineer solves a tough DNS case by jiggawatts on Wednesday May 20, 2020 @12:59AM (#23243424)
This was general IT consulting back in the early 2000s. The customer was small, they only had three tower servers and only one had a tape drive.