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A comment on Our restaurants are failing. Why should food delivery apps thrive?. Parent comment

Re:Our restaurants are failing. Why should food delivery app... by m463 on Saturday May 16, 2020 @06:33PM (#23207750)
This sounds plausible, but it's basically wrong.

As an example, most people buy from amazon even though other retailers have very good websites, without inline advertisements and many times with lower prices.

another interesting example is tow truck services.

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Re:Our restaurants are failing. Why should food delivery app... by tdhoot on Saturday May 16, 2020 @06:53PM (#23207879)
I buy from Amazon instead of other retailers because Amazon has almost-always free shipping for Prime members, a consistent (and fast) website experience I know how to use, and great customer service.

Some retailers have good websites (most don't), but I've always found issues like: slow shipping, having to create an account, spam from the retailer, poor customer service, etc.

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Re:Our restaurants are failing. Why should food delivery app... by m463 on Saturday May 16, 2020 @10:21PM (#23208939)
...And now amazon is a habit, and you probably won't even consider going direct to a retailer.
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