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Re:Work-from-home boom leads to more surveillance by iask on Wednesday May 13, 2020 @10:21AM (#23167138)
It’s old-fashion management. If you don’t understand your employees workload and don’t trust them then either you resign or fire the employees. Simple as that.

I don’t see how this makes any employee productive. This adds more stress imo. An employee gives you 8 of their 12 hour day. Now, you tell me if that works only for you - the management. They’re people just like you. They have a life just like you. They have responsibilities similar to you. They might have a family similar to you. There’s no fucking way they can manage all this, giving you a focused 8 hour. They might need a few mins to pay a bill, lookup a medication, place a personal Online order. And many other activities that come with “living”, being alive.

I am certain most managers that implement this are antisocial fucks. It’s poor management. Uneducated decision making.

Now, it does has its place. For example in highly secured environments or when dealing with highly sensitive documents. But for a small or regular office, no!

HR/Payroll companies such as ADP and Insperity need to start setting ground rules. I know that they’re in favor of the employer, however, it would make good on them.

Re:Work-from-home boom leads to more surveillance by malux85 on Wednesday May 13, 2020 @11:23AM (#23167745)
Couldn't have said it better.

One of the reasons I'm a supporter of universal basic income is so that the employees can have a better negotiating position. I suspect many bullshit rules will go out the window when the alternative to employment isn't destitution.

For far too long has this negotiation been highly in favour of the employer.

Re:Work-from-home boom leads to more surveillance by hangphyr on Wednesday May 13, 2020 @12:19PM (#23168475)
This is a bit of a tangent, but one should be careful with that path. Not all employers are 'evil' and have negative intentions for their employees. Think of an example such as the independently owned restaurant that cannot afford to pay employees high wages and their owners are not wealthy. Just as not all employees can be painted as untrustworthy and hostile, not all employers should be painted as untrustworthy and hostile.
Re:Work-from-home boom leads to more surveillance by chepaslaaa on Wednesday May 13, 2020 @12:24PM (#23168539)
I've been a line cook, restaurant owners are absolutely untrustworthy and hostile. The food industry is one where exploitation, highly aggressive staff retention practices (making employees dependent on you for a visa, threatening to spread lies about you, etc.), crazy unhealthy hours and just a generally awful culture are standard.
Re:Work-from-home boom leads to more surveillance by gbmor on Wednesday May 13, 2020 @01:56PM (#23169632)
I've worked in the restaurant industry in the US. It's nothing short of horrifying, and often traumatizing for those involved.

I've seen no overtime pay happen, lies from management to get unemployment claims denied, management not actually firing people but just giving them zero or reduced hours to mess with the unemployment claim process, the VISA fuckery you mentioned, harrassment. Intentional scheduling of conflicting days for people with multiple jobs. Being made to work 7 days a week for long periods of time. Being made to repeatedly close late at night / early in the morning and then open the restaurant the next morning, a few hours later, and work a double. Being made to work while sick (this happens a lot).

A gold comment I heard from one manager was "I don't pay overtime because these motherfuckers already take enough of my money" (referring to the employees). This same guy was shaving time slips to keep them below 40 hours.

Re:Work-from-home boom leads to more surveillance by Avicebron on Wednesday May 13, 2020 @01:07PM (#23169078)
Can vouch for the life science industry being like this as well. Management threatened to make us check in every hour of work. Spending an eighth of that hour writing an explanatory email was pretty toxic.
Re:Work-from-home boom leads to more surveillance by zwkrt on Wednesday May 13, 2020 @12:31PM (#23168613)
All employers will value the enterprise over any one of their employees individually. When is the last time you saw an employer shutter their business but continue paying their employees? It isn't that they aren't trustworthy, it is that it is a mistake to trust your employer to act in your best interest. As an example you yourself bring up, think of all the restaurants that only function because they pay their employees peanuts and give them unstable hours.
Re:Work-from-home boom leads to more surveillance by grawprog on Wednesday May 13, 2020 @01:19PM (#23169202)
I had a boss sum it up pretty well for us once. It was stressful and a bunch of people had been arguing at work. The boss rounded everyone up and basically told us all that in the end, the business would go on whether he had to run it alone or not. We could all keep arguing, fucking up jobs, pissing customers off and losing the business money, but then nobody would have work at all. Or we could all get over our differences, work shit out and keep getting paid.

That was pretty much all it took.

And I understand, he'd been running that business for over 20 years and started it from nothing. He was fairly successful while I was working there, but he'd been at the bottom before and would keep working back up from there again if it came down to it.

He's probably one of the best bosses i've had, he was fair and would invest in employees and the business, but the business always came first.

Re:Work-from-home boom leads to more surveillance by davidgay on Wednesday May 13, 2020 @02:15PM (#23169900)
> When is the last time you saw an employer shutter their business but continue paying their employees?

Just last month: https://web.archive.org/web/20200410153705/http://www.lafari...

(They've since re-opened)

Re:Work-from-home boom leads to more surveillance by orangecat on Wednesday May 13, 2020 @02:27PM (#23170031)
It's possible that a UBI could work out to the benefit of employers that respect their workers. Suppose your job choices are an employer that treats you well and pays $20k/year, and an employer that treats you badly and pays $30k/year. You might end up having to take the higher pay and put up with the abuse just to make ends meet. But with a UBI of $15k/year, the lower paying job becomes a viable option.
Re:Work-from-home boom leads to more surveillance by mar77i on Wednesday May 13, 2020 @01:10PM (#23169113)
Looming destitution never made good work. The way one engages with a good employer is a sense of co-ownership in some way. I can't tell how my way of taking ownership to an arbitrary project is influenced by a relief of financial stress. It might, but I don't believe it's going to up it any, ever.

Which means that with UBI, I might be less inclined to take risks. I'm not an economist enough to tell what that means, but a rough estimate say it won't increase my income. And at this point of the discussion, we haven't even touched the topic of taxes...

Re:Work-from-home boom leads to more surveillance by pasquinelli on Wednesday May 13, 2020 @01:28PM (#23169309)
Your sense of co-ownership is an illusion. Why should you engage with your boss by pretending?
Re:Work-from-home boom leads to more surveillance by mar77i on Wednesday May 13, 2020 @01:43PM (#23169474)
Personal experience. I put more into a job when I see a point in it, because I start to like it. When I don't find my work worthwhile or find interesting in any other way, it's not going to turn out good. What does it take for this? I don't know, maybe I'm screwing up the wording for it somehow.
Re:Work-from-home boom leads to more surveillance by pasquinelli on Wednesday May 13, 2020 @01:24PM (#23169259)
Why is it that, given your last sentence, your comment is about ubi and not unions?
Re:Work-from-home boom leads to more surveillance by Avicebron on Wednesday May 13, 2020 @01:27PM (#23169300)
UBI seems less risky than a union because of a long history of anti-union action, hostility towards employees, and lack of mobility once one is bound to a union. UBI provides flexible minimum support and someone could transform their life from one place to another by being sure they could at least maintain a minimum standard of living.
Re:Work-from-home boom leads to more surveillance by pasquinelli on Wednesday May 13, 2020 @01:34PM (#23169371)
If they won't let you have a union then the ubi they give you won't put you on a stronger footing. Ubi could help create a minimum standard of living, that's what that tool is for, but that's separate from getting negotiating power for workers. For that, they need to negotiate together.
Re:Work-from-home boom leads to more surveillance by Avicebron on Wednesday May 13, 2020 @01:40PM (#23169428)
See jedberg. We have systematically destroyed the concept of growing with a company for it's duration in the US. Without the concept of mutual company-employee loyalty then something needs to protect inter-company transition/bargaining power.
Re:Work-from-home boom leads to more surveillance by pasquinelli on Wednesday May 13, 2020 @02:01PM (#23169722)
Labor unions don't have to be tied to a single employer, or even a single country.
Re:Work-from-home boom leads to more surveillance by jedberg on Wednesday May 13, 2020 @01:36PM (#23169385)
Unions only protect you in one job. A UBI protects you in all jobs.
Re:Work-from-home boom leads to more surveillance by pasquinelli on Wednesday May 13, 2020 @02:00PM (#23169705)
If ubi can cover your costs of living. But if corporate america and government have broken the labor movement, then why would they give you ubi that truly gives you autonomy from work?
Re:Work-from-home boom leads to more surveillance by jedberg on Wednesday May 13, 2020 @02:08PM (#23169795)
The point is not autonomy. The point is that it keeps you alive, so that you know that if you leave your job, at least you'll still have health care and food, so you won't die by being jobless.

It sets a minimum bar.

Realistically you need both -- a UBI and a union. The UBI sets the minimum bar that all jobs must reach, the Union sets the livable bar for one particular workplace (or maybe a group of similar workplaces).

UBI and Unions serve different purposes. A UBI prevents modern slavery, a Union provides for a decent quality of life.

Re:Work-from-home boom leads to more surveillance by Avicebron on Wednesday May 13, 2020 @02:10PM (#23169823)
Because we in the US need to understand that it's not about just passively being given something. This is about a whole country making decisions that steward the actual people who make it, not entities with highly biased representation.
Re:Work-from-home boom leads to more surveillance by WalterBright on Wednesday May 13, 2020 @02:33PM (#23170101)
> For far too long has this negotiation been highly in favour of the employer.

Henry Ford had to double the pay to lower employee turnover.

Re:Work-from-home boom leads to more surveillance by 101404 on Wednesday May 13, 2020 @01:50PM (#23169548)
You don't need UBI for that, just a healthy social welfare system, and a health insurance system that doesn't depend on the job.
Re:Work-from-home boom leads to more surveillance by lol324 on Wednesday May 13, 2020 @01:01PM (#23168992)
Basic income is socialist utopia, state doesn't have money to pay everybody "basic pay". People need to work to earn money. There is no other option.
Re:Work-from-home boom leads to more surveillance by _curious_ on Wednesday May 13, 2020 @12:52PM (#23168884)
Of all the reasons to be in favor of UBI, this is a first for me to hear...but to the point, the alternative to employment at a company deploying these kinds of tactics is not destitution, it is employment at a company that does not.
Re:Work-from-home boom leads to more surveillance by candu on Wednesday May 13, 2020 @01:06PM (#23169055)
That works in certain fields - for instance, many of us here on HN can indeed walk across the street and get a new job if our employers are teetering into miniature surveillance states.

To be honest, though, the average worker doesn't have that kind of leverage, they don't have pockets deep enough to wade through the interview cycle, and many of the other employers they'd go work for are doing exactly the same thing. For them, the alternative to employment at a company deploying these kinds of tactics is very much destitution - especially right now.

I'm with you on one thing: if my employer demanded minute-by-minute accountability for my time, I'd leave, no questions asked and minimum notice given. I have that choice, though; when discussing things like UBI, I always try to remind myself that someone for whom that support would be life-changing is in a very different situation from mine, with a much more constrained set of responses / actions available to them.

Re:Work-from-home boom leads to more surveillance by _curious_ on Wednesday May 13, 2020 @01:10PM (#23169112)
They have all that they need should they decide to use it: the power of self-agency. That's the only and ultimate leverage anyone has if nothing else...
Re:Work-from-home boom leads to more surveillance by dang on Wednesday May 13, 2020 @07:35PM (#23173166)
You've been posting all sorts of generic comments in this thread, and worse, and basically derailing it to the point of trolling. Please don't do this on HN.

https://news.ycombinator.com/newsguidelines.html

Re:Work-from-home boom leads to more surveillance by Kalium on Wednesday May 13, 2020 @11:22AM (#23167742)
Once upon a time, I worked for a company in Kansas City where upper management genuinely had trouble with the idea that engineers were humans with lives outside the office. I was walking through their section of the office one day, and overheard the President of the company asking in tones of complete bewilderment why engineers were not voluntarily working twelve-hour days.

Suffice to say that his confusion was reflected in how engineers were treated.

Re:Work-from-home boom leads to more surveillance by GaryNumanVevo on Wednesday May 13, 2020 @11:43AM (#23168022)
Had the same experience in the midwest early in my career. Underpaid, overworked, our boss expected us to work weekends without any extra pay because we "all needed to pitch in". Corporate culture in the midwest is horrifically outdated.
Re:Work-from-home boom leads to more surveillance by pthomas551 on Wednesday May 13, 2020 @02:36PM (#23170128)
Yep, an obsession with (the appearance of) "hard work" and "frugality" combined with hardcore nepotism is the Midwestern way.
Re:Work-from-home boom leads to more surveillance by GaryNumanVevo on Friday May 15, 2020 @10:47AM (#23192785)
oh boy, nepotism is rampant. It might as well be a written rule, if your father works as a director, you can expect his kid gets to run a department for 6 figures a year
Re:Work-from-home boom leads to more surveillance by Kalium on Wednesday May 13, 2020 @12:56PM (#23168928)
Honestly, I think this is less about the Midwest and more about purposely siting a company in a town with relatively low labor costs and few other options.

At the time, there were few other choices for technology work in Kansas City.

Re:Work-from-home boom leads to more surveillance by tyingq on Wednesday May 13, 2020 @11:53AM (#23168149)
There was a time when that sort of made sense. When companies didn't lay people off during hard times, carried pensions that were risky for the company, etc. It seems like some didn't understand that loyalty goes both ways...pull one side and the other goes with it.
Re:Work-from-home boom leads to more surveillance by wolco on Wednesday May 13, 2020 @12:53PM (#23168890)
That was back in the day you trained and educated employees (to save money and built loyality). Back when they offered a living wage a single person could raise a family with.

What happened? Free trade.

Cheap goods from other countries gutted the local industries. Hard to compete on price when labour costs are so different. The only jobs remaining become min wage or importing.

People not working as hard as a generation ago doesn't factor in.

Re:Work-from-home boom leads to more surveillance by munificent on Wednesday May 13, 2020 @01:24PM (#23169273)
It's important to remember that free trade is not the ultimate cause. Greed among the wealthy elite is. What happened is that rich business owners deliberately pushed for free trade laws as a way to circumvent the laws the labor movement got passed to protect people.

They sold out American workers to increase their profit margins.

Re:Work-from-home boom leads to more surveillance by andrekandre on Wednesday May 13, 2020 @05:23PM (#23171992)
said in maybe a slightly different way:

"free trade" allows for the free movement of capital, but not the free movement of labor which is stuck relatively immobile (except maybe from "cheaper" countries to the more "expensive" ones)

Re:Work-from-home boom leads to more surveillance by throwaway-87398 on Wednesday May 13, 2020 @01:01PM (#23169004)
Honest question: How do you know what you are saying about how companies used to be was ever true?
Re:Work-from-home boom leads to more surveillance by tjr225 on Wednesday May 13, 2020 @12:15PM (#23168436)
Hah- any chance this was at a large EMR vendor? ;)
Re:Work-from-home boom leads to more surveillance by Kalium on Wednesday May 13, 2020 @12:41PM (#23168735)
Nope!

Really, no reason to protect the guilty here. It was AdKnowledge.

Re:Work-from-home boom leads to more surveillance by tjr225 on Saturday May 16, 2020 @06:53PM (#23207881)
Maybe the experience is regional then, just a shot in the dark.
Re:Work-from-home boom leads to more surveillance by Kalium on Monday May 18, 2020 @01:20AM (#23218650)
I understand!

It's definitely a popular line of thought. Though having worked in multiple areas of the US, I don't think it is. You won't need to look hard in SF, NYC, or London to find corporate leadership that doesn't really consider engineers to be humans like them.

Is it possible people are looking for patterns in noise?

Personally, I find the purported cultural commentary of others on offer here to be an uncomfortable echo of the cultural snobbery one hears daily offered by Californians to the "flyover states".

Re:Work-from-home boom leads to more surveillance by tjr225 on Wednesday May 20, 2020 @10:02PM (#23254158)
You may be on to something; I will say I have enjoyed the cultural aspects of my west coast jobs very much more so than my east coast and Midwest jobs, but that is not probably some form of bias.
Re:Work-from-home boom leads to more surveillance by downerending on Wednesday May 13, 2020 @01:32PM (#23169348)
Reminds me of the Cerner/Patterson email: https://www.telegraph.co.uk/news/worldnews/northamerica/usa/...

(Cerner is in the KC area.)

Re:Work-from-home boom leads to more surveillance by WalterBright on Wednesday May 13, 2020 @02:32PM (#23170086)
There is another aspect to this. Many employees need guidance here and there. A manager told me once that he'd often find his team members working on something that wasn't the critical path, and he'd have to nudge them back on it. Every day. Team members may also be working inefficiently, and the manager observing it can help with that, too.

It's not always an adversarial thing.

Re:Work-from-home boom leads to more surveillance by pdonis on Wednesday May 13, 2020 @03:04PM (#23170469)
> Many employees need guidance here and there.

This is best done by regular check-ins, not by monitoring everything an employee does every single minute.

Re:Work-from-home boom leads to more surveillance by WalterBright on Wednesday May 13, 2020 @03:54PM (#23171065)
Seeing what someone is doing is different from hearing a description of it. For example, someone may be using the wrong tool for the job. Or he may be using an ineffective sales pitch. Or he may be doing his job by going around the horn rather than using the canal.

I'm not saying it's never abusive. Just that it isn't necessarily abusive.

Re:Work-from-home boom leads to more surveillance by pdonis on Wednesday May 13, 2020 @06:06PM (#23172380)
> someone may be using the wrong tool for the job

So ask them what tool they are using and why. Or set up a video chat where they can show you what they are doing and you can make suggestions about better tools.

> he may be using an ineffective sales pitch

So listen in on the sales call and then give feedback afterwards.

Still don't see why any of this requires minute by minute monitoring.

> I'm not saying it's never abusive. Just that it isn't necessarily abusive.

If there are obvious alternatives that are (a) much less intrusive, and (b) much more respectful of the employee's professionalism, then it sure seems to me like minute by minute monitoring is abusive.

Re:Work-from-home boom leads to more surveillance by crispyambulance on Wednesday May 13, 2020 @12:13PM (#23168414)
> I am certain most managers that implement this are antisocial fucks.

I agree.

But the surveillance tools have been around for A LONG TIME, and people haven't really complained much about it.

The thing is whenever people ask questions about how the surveillance is performed and how to respond to it, the answer (in the USA) has traditionally been something like "It's your employer's equipment, they can do whatever they want with their equipment-- don't do anything on it unless you want the man to know."

Now, "the equipment" is at home. I don't think that makes much difference, but yeah, there's some interesting edge cases like turning on camera/microphone in employee home without employee consent.

It makes me wonder about countermeasures.

Is there a way to know if you're being screenshotted or some enterprise shit-ware is logging stuff? Yes, it's always true that it "could happen". I would like to know if it IS happening. Is that even possible?

Re:Work-from-home boom leads to more surveillance by HumblyTossed on Wednesday May 13, 2020 @12:20PM (#23168492)
> Employees were to install software called Hubstaff immediately on their personal computers so it could track their mouse movements and keyboard strokes, and record the webpages they visited.

They were told to put this on their "personal" computers. Not work computers. This is way over the line.

Re:Work-from-home boom leads to more surveillance by crispyambulance on Wednesday May 13, 2020 @12:26PM (#23168560)
Yes, of course, putting something like that on a personal machine is odious.

But how do you tell if that or something like it is on your work machine? Look for "hubstaff.dll"? ... half kidding, but seriously how do you tell if there's corporate fuckery on your work machine (eg screenshotting, logging time on URLs, keylogging, etc etc)?

Re:Work-from-home boom leads to more surveillance by hirako2000 on Wednesday May 13, 2020 @12:30PM (#23168601)
Apps for auto mouse movements exist. It's also possible auto feed a stream of recorded video to the cam. If my employer automated stuff to spy on me, I would automate to feed the troll in that same manner.
Re:Work-from-home boom leads to more surveillance by crispyambulance on Wednesday May 13, 2020 @12:34PM (#23168646)
Yeah, but is there a way you can tell?
Re:Work-from-home boom leads to more surveillance by HumblyTossed on Wednesday May 13, 2020 @01:03PM (#23169018)
Unless you have access to Admin and can see ALL processes running, then no. Well, I guess you could try and analyze all data leaving your computer... but is it worth it? If you're working from home, just use a different computer for non-work stuffs.
Re:Work-from-home boom leads to more surveillance by whydoyoucare on Wednesday May 13, 2020 @01:50PM (#23169546)
In my experience, there is no way you can tell -- even if you are an Admin -- not unless you are highly skilled and technically competent and possess detailed knowledge and understanding of computer and program behavior.
Re:Work-from-home boom leads to more surveillance by crispyambulance on Wednesday May 13, 2020 @04:16PM (#23171315)
OK, but many folks have a fair amount of control over their work PC's. For instance, they can install software manage services, etc.

This "surveillance-ware", I am suggesting, can be thought of as a kind-of malware and be detectable in some way, either on the disk or as a running process.

I am surprised that no one has created something to check if such surveillance software is running or perhaps even actively screenshotting.

Re:Work-from-home boom leads to more surveillance by _curious_ on Wednesday May 13, 2020 @12:59PM (#23168964)
Did the device come from corporate? If yes, then you know :)
Re:Work-from-home boom leads to more surveillance by wolco on Wednesday May 13, 2020 @02:59PM (#23170416)
wireshark
Re:Work-from-home boom leads to more surveillance by HumblyTossed on Wednesday May 13, 2020 @12:53PM (#23168888)
You can modify the suggest answer here:

https://stackoverflow.com/questions/3047375/simulating-key-p...

to instead of simulating a single keypress, have it open a text editor and simulate typing in the source code of the app you're working on. That way any keylogger running will pick up a lot of code. If manager is dumb enough to use a keylogger he probably won't recognize that it's the same code each day.

Re:Work-from-home boom leads to more surveillance by jedieaston on Wednesday May 13, 2020 @12:49PM (#23168838)
Easy, just assume that they are doing it. Most probably don't, but you shouldn't do anything on your work machine you don't want them to see. Just keep your personal laptop in your bag (if possible) and use that instead, or do the thing on your phone.

I don't know how much of what these pieces of software are capable of on Mac (because of all the privacy stuff in Catalina that requires the user to agree) and Linux (because I doubt there's a huge market for these tools on Linux), so if you don't have Windows on your machine you are probably even more okay. But in any case, assume they can.

Re:Work-from-home boom leads to more surveillance by crispyambulance on Wednesday May 13, 2020 @04:20PM (#23171369)
Yeah, that's the safe advice, but it's really unsatisfying.

Sure, the man "could" do it, but it's a separate and more interesting thing to know if it is happening.

Re:Work-from-home boom leads to more surveillance by bluntfang on Wednesday May 13, 2020 @10:47AM (#23167375)
TBH these managers probably don't have work life balance, spend 12-16 hours a day on work, probably less than 4 are productive, and believe their subordinates and ingrates if they don't share the same "devotion" that they do, regardless of ability to complete the assigned job/task.
Re:Work-from-home boom leads to more surveillance by gilrain on Wednesday May 13, 2020 @11:25AM (#23167772)
Maybe. We don't know what they're doing at their desks or away from the office, because they don't get surveiled like the plebs. Any manager who feels the need to peek over the shoulders of their workers should submit to the same.
Re:Work-from-home boom leads to more surveillance by subhobroto on Thursday May 14, 2020 @02:28AM (#23176092)
> Any manager who feels the need to peek over the shoulders of their workers should submit to the same.

Sounds like a "Tit for tat".

Why?

If I cut your finger off and stabbed you in your kidney, would it change your personal situation if you did the same?

If your immediate boss calls you every 30 minutes you are away from work, you want to do the same?

That's madness!

There is no "poor management".

What are these uneducated decision makers even doing at your place of work?

There's always a boss.

The boss is paying for the behavior they want to see.

Now if you argue the ultimate boss is clueless, then, what are you even doing there?

You might want to tell yourself that your immediate boss who calls you every 30 minutes you are away from work is just ineffective, but if he was not delivering on what his boss wanted from him, he would be gone.

"Tit for tat" is a great children's activity.

Adults are not children.

If your boss behaves like a child it's time to have a conversation.

Depending on your specific situation that conversation might very well be with a new company.

Re:Work-from-home boom leads to more surveillance by mc32 on Wednesday May 13, 2020 @11:10AM (#23167610)
And they probably pore over metrics more than anything else and prepare reporting based on a bunch of old queries and automated reports package it and send it off. They might also have chats with subordinates about those metrics and at the end think “what a good boy/girl am I!”
Re:Work-from-home boom leads to more surveillance by CydeWeys on Wednesday May 13, 2020 @11:16AM (#23167675)
> An employee gives you 8 of their 12 hour day.

How much sleep are you getting??

Re:Work-from-home boom leads to more surveillance by EternalHeadache on Wednesday May 13, 2020 @11:36AM (#23167922)
I guess if you take into account commute, cooking, cleaning and other household tasks and errands it seems possible to only have 4 hours of true free time.
Re:Work-from-home boom leads to more surveillance by CydeWeys on Wednesday May 13, 2020 @04:29PM (#23171461)
You have to take into account weekends and days off too.

Anyway, using the DOL's standard of 2,087 work hours in a work year, we can do the following calculation: 2,087 / (365.24 * 24) = 23.8% of your total time spent at work.

Let's use a generous figure of 8 hours of sleep per night: 2,087 / (365.24 * 16) = 35.7% of your waking hours spent at work. The rest is your time, to spend however you choose to spend it, whether that's commuting, cooking, chores, errands, hobbies, whatever.

And we haven't even factored in vacation and sick days -- the 2,087 work hours figure only includes federal holidays.

Re:Work-from-home boom leads to more surveillance by HumblyTossed on Wednesday May 13, 2020 @12:18PM (#23168471)
I read a comment long time ago: Managers manage while Bosses react. These are clearly bosses not managers.
Re:Work-from-home boom leads to more surveillance by pen2l on Wednesday May 13, 2020 @02:19PM (#23169940)
> I don’t see how this makes any employee productive.

I'll contribute a counter argument, if only because I don't see it mentioned much.

I'm the counter argument. Since I'm at home now, with kids, if I'm not directly on the phone with a coworker or boss, I'm likely not working. Recently our boss mandated that webcams must be on hereon-forward... before today, I would sometimes just have airpods on for the meeting but otherwise be doing stuff (cooking, clean dishes, other chores). Honestly this part I don't really enjoy -- because rarely there is stuff said in the meetings for which I need 100% of my brain head-on.

But that's just me with all of my mental disorders and problems, who needs a helicopter boss to be productive. You may be different.

Re:Work-from-home boom leads to more surveillance by pdonis on Wednesday May 13, 2020 @03:03PM (#23170464)
I think the question is what you are getting paid for. Are you getting paid for time, or are you getting paid for results?

If you're getting paid for results, then it shouldn't matter what you are doing every minute, as long as you are producing the results you are expected to produce.

Re:Work-from-home boom leads to more surveillance by squnch on Wednesday May 13, 2020 @01:10PM (#23169106)
Well you have to realize that most managers have no idea why they have it so good. When so many children are starving to death worldwide, why do they live in a 4 bedroom house with a pool? Do they have exceptional talent or intelligence? No. So they fundamentally operate from a place of fear. It’s like Twitter holding onto 140 characters forever — they had no idea why they were so successful, so their approach was “don’t touch it, you might break it.”

If you are a heart surgeon or Lebron James you can understand why you are making so much money — you have exceptional skill at something in high demand. The average manager is more like someone who found a bank error in their favor and prays every morning that it isn’t discovered.

Re:Work-from-home boom leads to more surveillance by Non24Throw on Wednesday May 13, 2020 @01:38PM (#23169402)
> If you are a heart surgeon or Lebron James you can understand why you are making so much money — you have exceptional skill at something in high demand.

No need to reach for an analogy here, you could just say “if you are an engineer.”

In my experience what you’re saying is rarely true at the top tech companies, the managers there generally either come from a tech background themselves or they show an unexpectedly strong understanding of technical aspects of the product anyway, and typically have strong organizational and people skills that clearly stand on their own as rare and valuable.

What you’re saying is almost always the case at small- to mid-size tech companies (which is most of them), and I think it’s because they’re perpetually unable to attract and retain top tech talent... so anybody that can code is de facto placed and kept in a role where they’re coding, and ideally only coding.

A side effect of that is the pool of candidates for promotions and managerial positions is reduced to “only people who can’t code.”

It creates this bizarre situation where the company is looking to its least talented people and least impressive outside candidates to fill the management positions, and actively trying not to promote or give any credit to its most impressive and productive people (because then they might realize their value and demand something the company can’t give them).

These are also the companies most likely to be running against deadlines and having people work evenings and weekends, because again, they can’t attract or retain enough talent to comfortably hit those deadlines. They’re always able to create those deadlines though, because as it turns out, it’s a lot easier to sell software than it is to make software.

Then at 5pm on Friday when all the engineers are looking forward to another 4 hours of coding, all the managers get to throw up their hands and go “I’m useless anyway, I guess I get to go home now!”

And they might as well.

(If you’re an engineer and this sounds familiar to you, go apply to 50 tech companies right now because you’re way more valuable than you realize)

Re:Work-from-home boom leads to more surveillance by alexashka on Wednesday May 13, 2020 @02:49PM (#23170279)
The difference in top companies is the people who got in, know they have it real good, because they specifically studied leetcode for 6 months to try and get in.

Average managers didn't and so they just derp around hoping everything'll turn out alright.

Everything else is the same.

Re:Work-from-home boom leads to more surveillance by luckylion on Wednesday May 13, 2020 @01:26PM (#23169292)
That sounds a bit dismissive. What if they realize "I'm not a super star, but I'm above average in these desired skills. Therefore I get a nice house, but no multi-acre villa like some NBA superstar".

I think you're adding a bit too much personal animosity towards management.

Re:Work-from-home boom leads to more surveillance by codemac on Wednesday May 13, 2020 @01:42PM (#23169466)
And I think you're giving management too much credit.

The vast majority of management does not have goals/behaviors they are measured in.

I'm still fascinated that it's largely considered impossible to have a VP count how many 1:1's a manager had or how many times they gave positive vs. negative feedback. Imagine if no one kept any statistics for any sports player, and just say "it's too hard, you have to manually count".

Most managers should be fired, they largely are flailing around underneath directors who should also be fired, underneath VPs who have so little control over their org they largely are future predictors with no inputs (aka random output).

I say this from a place of love - I think they're all working very hard. But I've only ever met 1 manager in my life that counted their small interactions with their reports to try and improve.

Re:Work-from-home boom leads to more surveillance by luckylion on Wednesday May 13, 2020 @01:56PM (#23169646)
I'm not giving management any credit, but I believe they have a pretty good idea why they are hired and paid well, and if it's just "because I've studied this and that, have those certifications and know how to use KPI in a sentence". I don't believe that managers by and large suffer from impostor syndrome and therefore try to gain control of their situation by adding surveillance because of fear.

They may have plenty of room for improvement, but their actions aren't motivated by "I don't know what I'm doing here", rather "I don't trust my employees enough to let them run free". That's a very different motivation and confusing the two will only lead to not understanding actions and reactions.

Re:Work-from-home boom leads to more surveillance by codemac on Wednesday May 13, 2020 @04:23PM (#23171392)
They don't trust their employees because they don't know what they're doing.
Re:Work-from-home boom leads to more surveillance by squnch on Wednesday May 13, 2020 @01:36PM (#23169389)
It's not just management... it's all white collar middle class workers in America. Why aren't they inhaling dust in a coal mine or dying of a preventable disease? None of us really have any idea.
Re:Work-from-home boom leads to more surveillance by subhobroto on Wednesday May 13, 2020 @11:49AM (#23168100)
> poor management. Uneducated decision making

There is no "poor management".

What are these uneducated decision makers even doing at your place of work?

There's always a boss.

The boss is paying for the behavior they want to see.

Now if you argue the ultimate boss is clueless, then, what are you even doing there?

You might want to tell yourself that your immediate boss who calls you every 30 minutes you are away from work is just ineffective, but if he was not delivering on what his boss wanted from him, he would be gone.

> in highly secured environments or when dealing with highly sensitive documents

Its about control.

No matter how highly secured an environment is, human ingenuity can and will still work around it. There's literally several professions dedicated to it.

NO matter how highly sensitive a document is, if someone decides to share it, they will.

Crocodiles, fire pits, stripdowns, armed guards, MRIs or any camera is no obstacle to a determined individual.

> If you don’t understand your employees workload and don’t trust them then either you resign or fire the employees.

Nah - it's just about control.

Look at this video: https://www.youtube.com/watch?v=xA_fJh4lzqQ

Did "Jim" not know that he was on facebook for 8 hours yesterday?

Will bringing that to his attention suddenly make him "more productive"?

Why would it have that effect?

You could try and fake empathy for the hand that feeds you (you have reason to!) but even if this kind of management had absolute clarity into employees workload, they still would do surveillance.

Why?

... because their messaging is "we control you during the hours you work for us".

It's unlikely anyone's watching the surveillance data and footage. Honestly, people don't have time and it's a very high noise-to-signal ratio activity. Even at retail where loss prevention is at least one dedicated department, it's impossible to follow up on surveillance data and footage.

Do you honestly believe anyone would look a those verbose reports generated in the video at any detail?

No.

For all purposes, its not the how but the why.

Control.

All this talk about productivity, workload and trust are "feel good" concepts that give the illusion that there just some "miscommunication" happening.

If only that "miscommunication" went away, everything would be perfect with the world again.

It provides a distraction from the reality that the people one's working for are sycophants and extremely manipulative.

The truth is - action has no miscommunication - it either works or it does not.

The toilet needed to be scrubbed?

Its either done or not done. Couldn't be done because someone was having a seizure there that required a team to come in and block the cleaning from happening? Check.

If the cleaner had to badge in and out and had a camera mounted at the restroom entrance to check if they went in or out - does not have any relation to the job getting done.

IF the individual cleaner was so determined to clean the restroom during the seizure, they would manage to do it.

Russia, China and the companies that hire the likes of InterGuard Employee Monitoring for surveillance is doing it for control.

Putin wants dirt on you so when you become a problem for him, he can use it against you.

Surveillance is all about control.

Re:Work-from-home boom leads to more surveillance by papeda on Wednesday May 13, 2020 @12:19PM (#23168480)
This style of writing where almost every sentence is its own line is weird to me. It's like writing in all caps -- if you emphasize every single point, then you emphasize none of them. Especially when it's a long post that takes up a bunch of space.
Re:Work-from-home boom leads to more surveillance by seattle_spring on Wednesday May 13, 2020 @12:21PM (#23168504)
This style has taken over LinkedIn. It's intolerable, and makes me lose respect for anyone that does it.
Re:Work-from-home boom leads to more surveillance by downerending on Wednesday May 13, 2020 @01:36PM (#23169381)
On the plus side, it's one-space vs two-space (after sentence ending) compatible.
Re:Work-from-home boom leads to more surveillance by lonelappde on Wednesday May 13, 2020 @01:20PM (#23169205)
It's single column newspaper style. It's more readable on small screens.
Re:Work-from-home boom leads to more surveillance by subhobroto on Wednesday May 13, 2020 @01:58PM (#23169676)
> It's more readable on small screens

Yup!

With over a million views of my content, I have noticed that this style is preferred by an overwhelming majority of readers.

I am sure there are who disagree. I am explicitly open to open dialog with all my channels listed on my profile.

My focus is to reach people and listen to what they have to say.

My objective is to test the clarity of my thoughts and the best way to go about it, I feel, is to discuss it with someone who holds a contrarian view.

That said, I've been having a hard time doing that here on HN as once downvotes (which work like a silencing mechanism here) happen, I literally cant respond back until a few hours have passed since the last downvote.

Re:Work-from-home boom leads to more surveillance by themodelplumber on Wednesday May 13, 2020 @12:05PM (#23168311)
> You might want to tell yourself that your immediate boss who calls you every 30 minutes you are away from work is just ineffective, but if he was not delivering on what his boss wanted from him, he would be gone.

Except in cases where:

- That boss's boss is related to the CEO and is coasting / not at the wheel

- That boss's boss is already looking for ways to let go of them

- That boss's boss needs that boss in place for a while longer, due to other factors, but is still annoyed by the micromanagement

- That boss's boss is intimidated by their underling and feels something bad might happen if they take action against the unwanted behavior

I've seen all of the above and consulted management on a few of those as well. There are a million little ways in which the "system" (dynamic between a group of people at work) has achieved a form of control which is out of the grasp of the individual and in contravention of the ultimate boss's way of doing business.

Specific interventions can completely change the dynamic, but the tendency is to blame the problem on individuals rather than emergent effects, which IMO makes individuals feel even more helpless. Usually something can be done.

Re:Work-from-home boom leads to more surveillance by subhobroto on Wednesday May 13, 2020 @11:10PM (#23174850)
I don't get the "Except in cases where" because it feels like we are on the same page.

Let me explain.

> - That boss's boss is related to the CEO and is coasting / not at the wheel

i.e. the boss is paying for the behavior they want to see.

> - That boss's boss is already looking for ways to let go of him

then it's a solved problem - unless the boss's boss continues to look for ways to let go for months on end, in which case really, again, the boss is paying for the behavior they want to see

> - That boss's boss needs him in place for a while longer, due to other factors, but is still annoyed by the micromanagement

i.e. the boss is paying for the behavior they want to see

"annoyed"?

It seems like the value is "needs him in place for a while longer" and all the "annoyance" does is affect that somewhat.

Can we measure the effect of the "annoyance" on the decision? Let's see:

If I have a racist employee and their racism "annoys" me, I still am supporting racism with my dollars.

Otherwise, real action is: ask them to move on.

If I have a noisy neighbor and their noise "annoys" me, I still am supporting their behavior with my dollars.

The real action would be: I move/ I ask them to move, or take them to court while getting an stay order to ensure the noise is constrained while the matter is settled.

At a previous apartment, there was a stay at home mom above mine who would begin her aggressive yoga and home gymnastics at 5AM and end at 9AM. Constant pounding. I spoke with her first and she felt the gym in the complex was too crowded for her. I recorded her activities from below in my room, sent it to the office, yelp, facebook for the complex, broke my lease and moved.

Life is too short for nonsense.

> - That boss's boss is intimidated by his underling and feels something bad might happen if he takes action against the unwanted behavior

i.e. the boss is paying for the behavior they want to see

I feel there's some sympathy for the boss, almost as if they were misguided children.

Adults are not children.

If your boss behaves like a child it's time to have a conversation.

Depending on your specific situation that conversation might very well be with a new company.

Re:Work-from-home boom leads to more surveillance by someguyorother on Wednesday May 13, 2020 @12:11PM (#23168371)
This kinda feels like the conspiracy theory perspective to organizational management.

If you see a purported optimization problem and a solution that doesn't fit it, there are two possible explanations. Either whatever does the optimization is bad at optimizing, or the objective function isn't what you think it is.

For almost every feasible solution, you can contrive an objective function so that that solution is the optimum. So perhaps the managers are deliberately engineering the business to take some money out of their bottom line to send a message. But in the spirit of Hanlon's razor, it's more likely that the managers are simply bad at their job.

Re:Work-from-home boom leads to more surveillance by subhobroto on Wednesday May 13, 2020 @02:14PM (#23169883)
> the spirit of Hanlon's razor, it's more likely that the managers are simply bad at their job.

> In some sense, it doesn't even matter. If the manager is sacrificing profit for a fuzzy feeling of domination, then he's doing a bad job at increasing profit. And if the business is in competition with another that doesn't succumb to that kind of error, then the market will make it very clear

We have to be consistent in our views.

In the first sentence, the Hanlon's razor applies but not in the second one?

What if the market is inefficient and the manager sacrificing profit for a fuzzy feeling of domination actually comes ahead?

Does the Hanlon's razor support that theory?

In that case, how does this conversation proceed?

I am (trying to) applying a consistent view - that there's always an objective function in a game and society is a game.

Right now, you and I are playing a game - I'm trying to clarify my thoughts and so are you.

My objective function is to test the clarity of my thoughts and the best way to go about it, I feel, is to discuss it with someone who holds a contrarian view.

That said, I've been having a hard time doing that here on HN as once downvotes (which work like a silencing mechanism here) happen, I literally cant respond back until a few hours have passed since the last downvote.

Don't hesitate to reach out over email. I am enjoying this exchange.

Re:Work-from-home boom leads to more surveillance by birdyrooster on Wednesday May 13, 2020 @01:22PM (#23169237)
You've been speaking of bosses, but I think the topic is of management. A subtle difference, but alas this is not word-play. A "boss" does not work for you, "management" works for you.
Re:Work-from-home boom leads to more surveillance by birdyrooster on Friday May 15, 2020 @12:02AM (#23188776)
I don't know what I even meant by this. Management doesn't work for me except for when those goals coincidentally align with my own. Piss off.
Re:Work-from-home boom leads to more surveillance by birdyrooster on Friday May 15, 2020 @12:03AM (#23188779)
How cute... telling yourself off.
Re:Work-from-home boom leads to more surveillance by subhobroto on Friday May 22, 2020 @09:07AM (#23271592)
> How cute... telling yourself off.

Reality is what remains after all beliefs have been stripped away.

I did not respond to your comment as the grandparent made no sense - neither management, nor boss nor god in the sky works for you.

Only you work for you and they work for them.

Naivety is believing it works any other way.

Re:Work-from-home boom leads to more surveillance by TheBobinator on Wednesday May 13, 2020 @01:22PM (#23169231)
Your software records a phone call an employee made while not on the clock? Congratulations, That's a felony.

Your software reports on their browser history when an employee is not on the clock, Congratulations, that's another felony.

Your terminate someone because the software is saying they aren't at their computers the whole day, that's a class action lawsuit and possibly another felony.

And all of it is EASY AS HELL TO PROOVE BECAUSE YOU MADE THE LOG FILES AND INSTRUCTED YOUR IT STAFF TO DO IT YOU DIPSHIT.

Think that your employment contract which stipulates you get to watch everything and anything they signed to keep or get their job will save you? Think binding arbitration will save you? Not only will it not save you, but it will make your sentance longer.

We have entered a brave new worlds of uncharted territory.

One of the key driving factors of bad behaivour of company staff is the consequences of a fertility rate so bad a newborn male child has a 1 in 2 shot at procreating. Many people in "trap" jobs have chosen to live well and die young; if that means fucking your company over for the maximum dollars than so be it, they will do it, and you are going to be forced into putting up with it. The disconnect of plantation management is unbelievable; they think it's honorable capitalism to cannibalize society and lament they have no choice but to do so. They have a choice, they just prefer not having responsability. And that's when they are not intentionally sabotaging you. Piss off your employee and they might let an APT group in on their personal computer who will then attack your infrastructure.

And if I were IT Staff, I'd asking the question and Nop'ing that and quoting the law.

Re:Work-from-home boom leads to more surveillance by tssva on Wednesday May 13, 2020 @02:05PM (#23169767)
In large parts of the US if a company provided phone and/or computer is used to make the phone call or do the browsing none of the actions you listed are illegal. Neither is firing someone because the software said they weren't at the computer. In many states besides being fired for being part of certain protected classes you can be fired at anytime for any or no reason.
Re:Work-from-home boom leads to more surveillance by groby_b on Wednesday May 13, 2020 @12:51PM (#23168873)
And yet, it's perfectly possible to give a focused 8 hours. If you can't give focused 8 hours, give a focused 7 and let's talk about that.

But let's stop pretending it's an 8 hour workday then, shall we? The US habit of doing lots of random shit during work is absolutely nuts - because you can't do anything well if you're constantly switching tasks.

Oddly, it's perfectly possible to have an environment where both are true - management trusts you to get work done, and you actually get focused work done. It "just" requires maturity on both sides. A willingness to honor an agreement on both sides, as opposed to constantly looking out for #1 only.