Re:First, it was Craigslist, next it's Zapier
by triyambakam on Saturday May 09, 2020 @08:33PM
(#23129360)
That reminds me of Amazon - I've been "unbundling" my purchases from Amazon due to shipping delays. I still think it's a useful place to find /which/ product I want to buy, but once I figure that out, or if I already have, I head over to the product's own website and buy it there. Examples of my recent purchases - diapers, toys, herbs and spices. In all of these examples the product has shipped within a day and received within a few days.
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Re:First, it was Craigslist, next it's Zapier
by moonlighter on Sunday May 10, 2020 @01:09AM
(#23130451)
Good point, but unfortunately on a lot of vendor sites, the checkout experience is still sub-par, some require you to create an account (Annoying if you know it's just a one-time purchase). On amazon, it's click and done. The shipping delays aren't universal; I recently ordered coffee from there and it it got delivered within 2 days (prime customer).
On the checkout experience front, I notice that's been changing lately, especially with Shopify shopfronts. (e.g. jrwatkins.com)
The experience is even more frictionless than Amazon's, especially on a mobile device that supports mobile payments. With Apple Pay, the checkout process is literally just clicking the checkout button, then scanning your face/thumbprint, and done. No account creation, no credit card number is sent (token), address/email etc. are filled out transparently.
Kind of similar to the HotelTonight experience where you're able to book a hotel in less than 3 minutes.
Re:First, it was Craigslist, next it's Zapier
by fsckboy on Sunday May 10, 2020 @06:18PM
(#23136833)
he's talking about receiving his goods a day or more earlier, and you are talking about a couple of minutes longer sitting in your chair typing in the account information. Your customer service point does point out a benefit, but it doesn't address the consumer need expressed in the previous comment.
Re:First, it was Craigslist, next it's Zapier
by triyambakam on Sunday May 10, 2020 @07:22PM
(#23137254)
Yes thank you for highlighting that point - and in my case it is receiving the goods weeks earlier, even
Re:First, it was Craigslist, next it's Zapier
by justanotherc on Sunday May 10, 2020 @07:51PM
(#23137411)
2 days is still too long for your coffee to not be cold... /s
Sorry I couldn't help it
Re:First, it was Craigslist, next it's Zapier
by yellowapple on Monday May 11, 2020 @05:06AM
(#23140213)
I'm sure with modern heating technology we could fix that, albeit with significantly higher shipping costs.
Re:First, it was Craigslist, next it's Zapier
by triyambakam on Sunday May 10, 2020 @01:36PM
(#23134397)
I think the shipping is especially delayed because I don't live in the contiguous United States