Well that is so true, sometimes the glitches are very consistent across a few days and they take time to acknowledge it or will not acknowledge it. Over a few years I have come to understand what is reliable and what is to be double checked and when it is not reliable. I have ended up with bad order executions because of their buggy Kite Web UI that doesn't update at times. The UX for trading is not professional. Don't have to invent a new interface, just look at the existing desktop platforms. And they refuse to provide a desktop trading platform. The only good part is their apis so that people like me can develop their own interfaces. But once I find another broker with reliable REST APIs for OMS and lesser glitches, I will move out.