This is true, but when something goes wrong with Windows it really isn't much better unless you know that particular voodoo.

In my experience the average Windows only user is just as clueless when Windows breaks. Which it does, plenty of times.

That’s not untrue at all. It’s just that when I have used that needs to reset his WiFi adapter, there are nice picture tutorials for Windows, and on Linux you better have some idea what a /dev/ is.

Think about explaining to grandma over the phone.

It’s just a non-starter for Linux. Which is fine, it’s what it is for a reason. But it’ll never have mass appeal because of it.

For comparison -

https://net2.com/how-to-fix-wifi-not-working-on-ubuntu/

https://support.microsoft.com/en-in/help/10741/windows-fix-n...

Yea, “ First determine the name of your WiFi interface by issuing the command : nmcli d “

I knew that, but only in the back of my head. If the internet wasn’t working, you know, a WiFi problem, I would have a very tough time remembering that. Which is the point, trying to remember the voodoo.

And if I had to ask grandma to type in nmcli d then read me what she sees? Well, if anyone wants to prove me wrong, I’ll set my grandma up on Linux and give her your cell number.

I get that there are a lot of Linux fans here, but be realistic, it’s not for most people and never will be. You need autism or have never worked outside of tech lack the empathy of how mass computer users interact with their machines.