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Re:The Decline of Usability by lloeki on Friday April 17, 2020 @05:59PM (#22903371)
> It's not at all anymore about presenting consistent mental models, it's solely about the ease or difficulty with which particular isolated tasks can be performed.

IOW following metrics optimising for local maxima instead of looking at the big picture in a non-zero sum game. Each task is made easier by itself but in doing so creates a model in conflict with everything else, making everyone miserable. Nash would be sad.

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