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A comment on A new weapon in arbitration: sheer volume. Parent comment

Re:A new weapon in arbitration: sheer volume by cma on Tuesday April 07, 2020 @02:36AM (#22800854)
Why do the policyholders pay for so much TV advertising to get new policyholders? Increase in volume lowers overheads and spreads the risk pool, but surely not to the extent of the TV spending.
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Re:A new weapon in arbitration: sheer volume by mooreds on Saturday April 11, 2020 @12:34PM (#22842507)
The principal agent problem:

https://en.m.wikipedia.org/wiki/Principal%E2%80%93agent_prob...

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