mooreds

> We are just a couple years away from companies realizing the first line of customer service can be a profit center and have the largest impact on brand likeability for minimal cost.

There are plenty of companies that already realize this, or have in the past. Zappos is a famous one, but plenty of devtools companies know that customer service is a differentiator. One that can be positive or negative.

> A fast, shallow reply doesn't save a customer's time.

But that is true whether it is a human or an AI replying.

Proper AI can do a good job, just as proper customer support reps can.

The issue is in the overall value the company places on supporting their customers, not necessarily the means by which they do so.

FusionAuth | Senior/Staff Java Engineers, Account Executive | Varies between REMOTE (in Europe but only for the account exec position) and ONSITE in Denver, CO, USA, details in each job desc | Salary ranges for the Java Engineers range from 140k-230k, but the Euro positions don't have them :(

At FusionAuth, our mission is to make authentication and authorization simple and secure for every developer building web and mobile applications. We want devs to stop worrying about auth and focus on building something awesome.

There are a lot of companies in the auth space, but we feel like we have something special:

* a relatively unique deployment model (self-host on-prem, run in your cloud or let us operate it for you in ours)

* A well designed API first approach; one customer compared our APIs to petrichor

* a mature product (the code base is nine+ years old and we've found and fixed a lot of the sharp edges around core login use cases, but don't worry, there are plenty more features to add)

* a full featured free-as-in-beer version which makes the sales cycle easier; prospects often come in having prototyped an integration

Our core software is commercial. We open source much of our supporting infrastructure. Technologies and standards that you will work with: modern Java, PostgreSQL, Docker, Kubernetes, MySQL, OAuth, SAML, OIDC.

Learn more, including benefits and salaries, and apply here: https://fusionauth.io/careers/ ( Click/tap the 'View open positions' orange button. )

> Laws should never be used to extract wealth.

Property taxes would like a word. I consider them the original wealth taxes. in 2023 they funded nearly 24% of local and state governments: https://taxfoundation.org/data/all/state/property-taxes-by-s...

Seriously, taxes are one of the main ways governments (which is to say the people who delegate power to governments) express policy choices and guide the market. The market is a tool, just like the government is, for society to get things it wants.

> There was a guy in Missouri who pressed F12 (view source) and saw that the state website contained the SSN of all teacher--just right there in plain text in the HTML.

Here's more detail if anyone wants it: https://www.malwarebytes.com/blog/news/2022/02/journalist-wo...