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A comment on Some auto insurers are sending refunds to customers as crash rate falls. Parent comment

Re:Some auto insurers are sending refunds to customers as cr... by taneq on Monday April 06, 2020 @11:43PM (#22800179)
Insurance companies don't dictate 'preferred repairers' where you live?
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Re:Some auto insurers are sending refunds to customers as cr... by lawnchair_larry on Tuesday April 07, 2020 @12:27AM (#22800341)
Their preferred shops are to be completely disregarded. You should not only disregard them, but also make a point of not using them. If you use their “preferred” shop, you are not the customer, the insurance company is. There’s no benefit to you whatsoever, and they still have to pay regardless.
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Re:Some auto insurers are sending refunds to customers as cr... by reaperducer on Tuesday April 07, 2020 @12:58AM (#22800456)
Preferred does not mean mandatory. It is illegal for an insurance company to require you to use their repair shop.
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Re:Some auto insurers are sending refunds to customers as cr... by rickstones on Tuesday April 07, 2020 @02:26AM (#22800805)
No but some (UK insurers at least) write into the policy that you pay a lesser excess if you use one of their preferred garages
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Re:Some auto insurers are sending refunds to customers as cr... by taneq on Tuesday April 07, 2020 @08:15AM (#22802463)
Yep, same in Australia (at least last time I made an insurance claim, which was something like 15 years ago).
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Re:Some auto insurers are sending refunds to customers as cr... by triceratops on Monday April 06, 2020 @11:44PM (#22800187)
I have liability-only insurance, so I really don't know.
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Re:Some auto insurers are sending refunds to customers as cr... by triceratops on Tuesday April 07, 2020 @02:15PM (#22805863)
That's an odd comment to be downvoted over.
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