Re:WeWork sells Meetup
by briandear on Tuesday March 31, 2020 @01:20AM
(#22735115)
Until you have to deal with customer support. That takes an insane amount of bandwidth.
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Re:WeWork sells Meetup
by mattmanser on Tuesday March 31, 2020 @02:04AM
(#22735253)
Its a $10 product, how much support are you expecting?
Re:WeWork sells Meetup
by wastedhours on Tuesday March 31, 2020 @04:28AM
(#22735822)
People expect the same level of support whether they're paying $1, $10, or $100 per month.
You can throw bodies at the front end by having support staff, bodies at the middle end by writing extensive help articles/documentation, or bodies at the back end to ensure you have robust data and reporting for pre-empting issues.
In any case, you need to think about it, and it'll take bodies.