Re:WeWork sells Meetup
by wastedhours on Tuesday March 31, 2020 @04:28AM
(#22735822)
People expect the same level of support whether they're paying $1, $10, or $100 per month.
You can throw bodies at the front end by having support staff, bodies at the middle end by writing extensive help articles/documentation, or bodies at the back end to ensure you have robust data and reporting for pre-empting issues.
In any case, you need to think about it, and it'll take bodies.
You can throw bodies at the front end by having support staff, bodies at the middle end by writing extensive help articles/documentation, or bodies at the back end to ensure you have robust data and reporting for pre-empting issues.
In any case, you need to think about it, and it'll take bodies.