I think that's telling
If I worked for an SSO provider I think I'd be tempted to expontentially scale corporate pricing. Want just one SSO system for (say) 10 000 employees? That'll be $5000 pa. Oh you want a second one at the same company? $20k pa please. Third one? $100k.
My reasoning would be: An outfit which buys more than one is completely irrational and so they are my best target to gouge as heavily as possible because they'll be least able to do anything about it.
Lots of things are hard about M&A but it's made easier if people remember from the outset that their business exists in the world. You don't have and can't build a business which functions independently from the world, stop trying. On the technology side that means things like using FQDNs in URLs (https://webinar.mycorp.example/2020-New-Products not https://webinar/2020-New-Products)
I’m planning to request a new subscription for exactly that reason.
why change what works and redo all the work done in that system. It would require a huge expense and time cost to port to another platform.
And there’s the fact that longterm employees and more importantly managers are likely familiar with the old software and will see little reason to even test the waters with something else.
And that’s how programs like emblem stay around.
Companies do stupid shit all the time. It only takes one person with authority to spend money to sign up for a service. Personally I've seen many software subscriptions that are complete garbage.