Re:Google Kubernetes Engine is introducing a cluster managem...
by pojzon on Thursday March 05, 2020 @03:19AM
(#22491851)
First response is often generated by automat. A generic one “hello this is X ill take care of your case” and the next real person response can happen the very next day when the ticket urgency is CRITICAL. Thats hilarious.
The best support I got a mispleasure to work with didn’t even know how the service Im having an issue is even working... And it was a “technical” ticket.
Seems like after the last round of pouching of best support engineers by AWS, Azure is left with only outsourced mob.
Honestly, I've been pleasantly surprised.