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A comment on Robinhood reports outage as markets rebound. Parent comment

Re:Robinhood reports outage as markets rebound by nodesocket on Monday March 02, 2020 @07:29PM (#22470631)
> Same here CALL ROBINHOOD ASAP. I spoke with them myself and they are aware. IF YOU NEED TO MAKE TRADES THEY CAN DO IT FOR YOU!

I didn't even know they had a phone number you could call. This should have been emailed out after the first hour of the outage. Or, how about you have a better system down page then just a blank website? If API health checks fail, serve a static site from S3 (route53 can do this). The ops failure of a company that can afford to pay quality DevOps engineers $200-300k a year is beyond belief.

Simple as:

"We are experiencing a technical outage... <corporate blah blah blah here>. If you need to make trades, please do so via phone at 1-800-SHORT-RH"

[ Parent | on HN ]
Re:Robinhood reports outage as markets rebound by EpicEng on Monday March 02, 2020 @09:18PM (#22471266)
>"We are experiencing a technical outage... <corporate blah blah blah here>. If you need to make trades, please do so via phone at 1-800-SHORT-RH"

"You're call will be taken in the order it was rexeived. Current wait time: 1,732 minutes."

[ Parent | on HN ]