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Re:Ask HN: Good ways to capture institutional knowledge? by aWidebrant on Sunday March 01, 2020 @04:25AM (#22456018)
When it comes to documentation, be realistic about how much time - in terms of product features delayed or not delivered - you have to spend on creating documentation and on keeping it fresh.

Also be realistic about how the documentation will be used. I found this paper and its references useful:

https://news.ycombinator.com/item?id=20471577

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