News for hackers. Stuff that matters.

A comment on Switzerland Federal Council bans large-scale events.

Re:Switzerland Federal Council bans large-scale events by sschueller on Friday February 28, 2020 @04:55AM (#22441693)
I wonder if I can convince the SBB to refund my Non refundable Super Saver Ticket I purchased for the Geneva Auto Show.
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by spreiti on Friday February 28, 2020 @05:15AM (#22441787)
It will be refunded with the refund reason "Goodwill".

(I work as a Software Developer at SBB and work on the system that does the refund process)

[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by curiousgal on Friday February 28, 2020 @05:20AM (#22441801)
I love these small coincidences that remind us of how small the internet has made the world!
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by simplecto on Friday February 28, 2020 @05:48AM (#22441915)
Agreed! HN and some subreddits are unique in this way. This is what keeps me coming back...
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by maweki on Friday February 28, 2020 @05:14AM (#22441784)
The DeutscheBahn said it will refund all tickets originally purchased to travel to events cancelled due to coronavirus.
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by bestest on Friday February 28, 2020 @05:00AM (#22441714)
I believe it's a _force majeure_, so usually no refunds, unless a goodwill policy is intact.
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by philshem on Friday February 28, 2020 @05:08AM (#22441753)
In this case travel insurance would be valid. It's not required, but many if not most Swiss residents have policies.
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by hocuspocus on Friday February 28, 2020 @04:59AM (#22441709)
They usually do but charge a 10.- processing fee, so it's rarely worth it.
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by _xoo on Friday February 28, 2020 @05:02AM (#22441723)
I got some tickets refunded in the past. They were quite courteous with special cases.
[ Parent | on HN ]
Re:Switzerland Federal Council bans large-scale events by philshem on Friday February 28, 2020 @05:07AM (#22441749)
I've even gotten a hotel costs reimbursed when my "guaranteed" train connection couldn't be made.
[ Parent | on HN ]