Transferwise though is not playing the free game. They charge you fees and they have been profitable for three years now. https://transferwise.com/gb/blog/annualreport2019

> It is light years ahead of traditional banks in terms of user experience.

Their app experience is mostly stellar, but I wouldn't say the same of their support, and the fear that one's account would be locked because they hit some undisclosed limit.

I haven't had to deal with TransferWise's support yet, but I've heard that it's one of the "better" ones.

Any bank account can be locked at any time because an algorithm disagrees with you, traditional or online. That's just the reality of banking, especially in the post-HSBC scandal era. I wouldn't keep my savings in Revolut for sure, but it's not really designed for that.

If you pay for the premium/metal plan, the support is stellar as well (or at least, it has been for me)

"It is light years ahead of traditional banks in terms of user experience."

Show me a proper US bank that doesn't care that it's "Presidents Day" or "Labor Day" or "Sunday" (since nobody else does) and let's me conduct proper business 365 days per year - then we can talk about user experience ...

I am annoyed and amused (mostly annoyed) that I am using a global internet to access remote banking that credits bank transfers using a (literal) horse and buggy clearing timetable.

What is funnier still is I have tried to transfer from one Wells Fargo account to another Wells Fargo account, and it still took 3 days to deposit (of course, they took it from me immediately).